Avec l'achat d'un véhicule neuf ou d'occasion, les clients d'AMAG et des partenaires AMAG ne se procurent pas seulement le plaisir de conduire, mais aussi une grande portion de tranquillité: panne, accident ou vol, peu importe ce qui arrivera en route à votre Volkswagen: vous obtiendrez l'aide Totalmobil! en appelant la helpline au n° +41 848 024 365, 24 heures sur 24, 365 jours par an.*

Numéro helpline
\n +41 848 024 365

"]]]]]]]]]]]]]]]],["^0",["elements",["^1",[["^0",["type","elementsGroup","data",["^0",["title","Prestations en Suisse"]]]]]]]],["^0",["elements",["^1",[["^0",["type","accordion","data",["^0",["items",["^1",[["^0",["name","Dépannage sur place","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Dépannage sur place (par ex. lancement du moteur,...). Prise en charge des frais de remise en état de marche.

"]]]]]]]]]]]]]]]],["^0",["name","Remorquage","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

S'il n'est pas possible de dépanner votre véhicule sur place, il est remorqué gratuitement jusqu’au prochain prestataire de services agréé de votre marque.

"]]]]]]]]]]]]]]]],["^0",["name","Récupération en cas de collision","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Après un accident, nous nous chargeons de la récupération du véhicule et des frais jusqu'à concurrence de fr. 2'000.– maximum.

"]]]]]]]]]]]]]]]],["^0",["name","Mobilité de remplacement et frais de transport supplémentaires","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Votre mobilité est assurée après une panne, un accident ou un vol, si votre véhicule doit être remorqué et ne peut être remis en état de marche rapidement (réparation de plus de deux heures). Pour la durée de la réparation, vous avez droit à une voiture de remplacement ou au transport en taxi, voire à un billet de train. Les frais y afférents sont couverts jusqu'à fr. 500.– maximum en Suisse. La voiture de remplacement n'est pas accordée dans le cadre des travaux de réparation, de révision ou de service habituels.

"]]]]]]]]]]]]]]]],["^0",["name","Frais d'hébergement et de repas","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Si, du fait de la défaillance du véhicule assuré, vous êtes contraint à un séjour imprévu ou à le prolonger (éloignement du domicile de plus de 30 km à vol d'oiseau), les frais d'hébergement et de repas sont pris en charge jusqu'à concurrence de fr. 500.– par personne.

"]]]]]]]]]]]]]]]],["^0",["name","Frais de stationnement","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Après une panne, un accident, ou un vol, nous payons les frais de stationnement de votre véhicule jusqu’à concurrence de fr. 200.– au maximum.
\nPour de plus amples informations, veuillez vous référer à la brochure Totalmobil! jointe aux documents de bord.
\n

"]]]]]]]]]]]]]]]],["^0",["name","Attention","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Les mesures qui n'ont pas été organisées ou exécutées resp. convenues par la centrale d'urgence ne sont pas assurées!

"]]]]]]]]]]]]]]]]]]]]]]]]]],["^0",["elements",["^1",[["^0",["type","elementsGroup","data",["^0",["title","Prestations supplémentaires à l’étranger"]]]]]]]],["^0",["elements",["^1",[["^0",["type","accordion","data",["^0",["items",["^1",[["^0",["name","Mobilité de remplacement et frais de transport supplémentaires","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Prestations semblables à celles attribuées en Suisse: ces frais sont couverts à l’étranger jusqu’à concurrence de CHF 1'000.– au maximum par incident (Suisse CHF 500.–).

"]]]]]]]]]]]]]]]],["^0",["name","Constatation de l'étendue des dégâts","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Les frais se rapportant à la constatation de l'étendue des dégâts (par ex. photos), pour déterminer si le véhicule doit être rapatrié, sont pris en charge jusqu'à concurrence de CHF 200.– au maximum.

"]]]]]]]]]]]]]]]],["^0",["name","Frais d'expédition des pièces de rechange","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Nous vous fournissons les pièces de rechange nécessitées d’urgence en cas de panne, d’accident ou de vol et prenons à notre charge les frais pour l’expédition, le dédouanement, le fret aérien, l’envoi par colis ou par exprès. Les coûts des pièces de rechange ne sont pas pris en charge.

"]]]]]]]]]]]]]]]],["^0",["name","Rapatriement du véhicule","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Si, après une panne, un accident ou un vol à l’étranger, le véhicule ne peut être remis en état de marche dans l’espace d’un jour ouvré, nous nous chargeons du rapatriement en Suisse et en assumons les frais.
\n
\nSi les frais de rapatriement du véhicule devaient dépasser la valeur actuelle du véhicule, nous supporterions les frais de mise à la ferraille à l'étranger.
\n
\nEn outre, nous aidons à régler les formalités indispensables et prenons à notre charge les frais de dédouanement.
\n
\nPour de plus amples informations, veuillez vous référer à la brochure Totalmobil! jointe aux documents de bord.
\n

"]]]]]]]]]]]]]]]]]]]]]]]]]],["^0",["elements",["^1",[["^0",["type","elementsGroup","data",["^0",["link",["^0",["name","Plus d'informations","url","http://www.totalmobil.ch/totalmobil/corp/fr/Home.html"]],"elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

otalmobil! est valable dans tous les États membres de l'Union européenne ainsi qu’en Suisse, dans la Principauté de Liechtenstein, en Norvège, en Serbie, au Monténégro, en Macédoine et en Bosnie-Herzégovine

*Conditions préalables de la couverture d'assurance

Les voitures neuves importées par AMAG Import AG sont assurées automatiquement Totalmobil! de la date de leur livraison au premier service prescrit.
\n
\nTotalmobil! est valable pour toute la vie de la voiture et ce prolonge de service à service. Ceci à condition que les travaux de service prescrits soient effectués chez un prestataire de services agréé de Volkswagen en Suisse ou dans la principauté de Liechtenstein et cela conformément aux directives constructeur/importateur.
\n
\nLe prestataire de services qui suit le véhicule prolonge l’assurance Totalmobil! en votre nom.

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Chaque participant(e) donne son accord pour que la société AMAG puisse utiliser gratuitement son nom et son image, en rapport avec le prix remporté, à des fins de publicité et de marketing. Les prix ne peuvent être ni transférés ni payés en espèces et peuvent être utilisés uniquement chez AMAG. Tout recours par voie juridique est exclu. Le concours ne fera l’objet d’aucune correspondance. Si personne n’annonce le numéro gagnant pendant les journées d’exposition, un tirage au sort des cartes déposées dans l’urne aura lieu fin avril 2018. Le gagnant(e) sera informé(e) personnellement. Sans avis contraire de votre part, vos données (adresse e-mail, numéro de téléphone, etc.) peuvent être utilisées par AMAG pour la suite de la communication personnelle. Uniquement valable pendant les AMAG Emotion Days 2018 dans votre garage AMAG. 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